CCA Featured Member: April 2013

Enrollment in HealthSciences Institute’s CCP Health Coach Learning and Certification Program continues to expand nationally and the organization is making inroads in Asia and the Middle East as well. HealthSciences is the largest chronic care and evidence-based health coaching training and performance improvement organization. Our fifth edition of the CCP program was released in February.

Our faculty includes NIH-funded specialists in health behavior change and engagement who have quadrupled engagement rates for employer purchasers in joint projects with Mercer, and assisted others in delivering measurable gains in patient-level outcomes by improving the proficiency of health care professionals to deliver evidence-based health behavior change solutions.

HealthSciences values the CCA partnership and continues to promote CCA membership as an avenue for a 25% reduction on the CCP Health Coach Learning and Certification Program tuition.

National Population Health Improvement Learning Collaborative

Since 2010 with the not-for-profit Partners In Improvement Alliance we have built a community of over 15,000 health care professionals from health plans, providers, federal and state units of health, among others. Each month our free learning collaborative webinar sessions are attended by 800 to 1,000 individuals. Learn more.

Health Coaching Performance Assessment (HCPA): Assessing the Proficiency of Health Coaches and the Quality of Population Health Services 

The first externally validated, standardized tool for measuring the quality of health coaching services delivered in wellness, disease management and care management programs. The HCPA is being used widely by BCBS affiliates, and other population health programs at Mayo Clinic, Marshfield Clinic, Stanford University Health System and the VA to benchmark and improve individual and program adherence to the evidence-based health coaching interventions demonstrated in hundreds of peer-reviewed publications to improve patient-level change. Learn more.

In an independently evaluated study by Ariel Linden, HealthSciences was the first to demonstrate a link between evidence-based health coaching proficiency (based on motivational interviewing health coaching) and member enrollment.

Registered Health Coach Program 

As you know, with lay people developing health coach training and certification programs, or wellness organizations WELLCOA offering theirs, we are proud to offer the only learning and certification programs in health coaching backed by outcomes and developed by specialists in behavioral medicine, motivational interviewing, medical psychology and health psychology. The Registered Health Coach credentials build on CCP, by offering proficiency-based training in MI health coaching. CCPs and RHCs are eligible for membership in the National Health Coach Registry

CCA New Members Roll Call: April 2013


Accordant Health Services, a CVS Caremark company, is a recognized leader in delivering disease management and case management services for people with rare chronic conditions. We have been providing value-added services on behalf of our contracted clients such as health plans, employers, and third party administrators (TPAs) for more than 14 years.


Members eligible for our programs are offered our services at no cost to them through their health plan or benefit provider. This is a specialized program to help them manage their rare chronic illness. These conditions and their associated complications are managed by our registered nurses. Our programs improve the quality of life for those who are ill, their families and their caregivers, while significantly reducing overall health care costs for our clients.


News from CCA Quality and Research

CCA Forum Program Committee

With more than 90 proposal submissions received last month, the Program Committee has a multitude of high quality presentations from which to choose for CCA Forum 2013 in Scottsdale, AZ, on October 23-25, 2013. Through a process of online review and scoring along with an in-person meeting and conference call, the Committee is making final selections for the educational program. Themes for 2013 will include collaborative strategies for practice transformation, Big Data, and employer strategies for employee health, to name a few. And the traditional session format of the past will be transformed into more engaged presentations, working sessions, and workshops.

Walking Learning Labs and a pre-conference workshop on program evaluation are new offerings for 2013, providing additional opportunities for attendees to gain hands-on learning. The walking learning labs will guide attendees through a mini-tour of The Solutions Zone exhibit hall and demonstrate how, for example, a health care provider might use population health management strategies to better care for his patients. The half-day program evaluation workshop, on Wednesday afternoon (Oct. 23), will interest employers (HR and benefit managers) who want to better understand their wellness programs and what they should measure, resulting in “take back to the office” information. Forum attendees will need to register separately for these opportunities.

For the third year, the International Symposium on Wellness & Chronic Care will demonstrate the application and success of a variety of population health management strategies around the globe. This half-day conference will take place on Friday afternoon (Oct. 25) and will bring new perspectives from countries/regions that have not been represented at past conferences.

Our sincere appreciation goes to the Program Committee, reviewers, and their associated organizations for the commitment of time and resources: Greg Berg (McKesson Health Solutions), Suzanne Duda (Healthways), Neil Gordon (INTERVENT International), Cynthia Hallam (Blue Cross Blue Shield Louisiana), Nancy Hedstrom Wigley (Cigna), Natalie Heidrich (Ethicon), Iver Juster (ActiveHealth Management), Craig Keyes (Alere), Rose Maljanian (HealthCAWS), Michael Taylor (Accenture), and Mike Van Den Eynde (Deloitte).

Stay tuned as we begin to release more details on the CCA Forum program within the next month. Those who submitted proposals can expect to receive notification of the Committee’s decision by the end of May.

Population Health Management in Health Insurance Exchanges

A 2013 research initiative, the Population Health Management in Health Insurance Exchanges has kicked off with two work groups: HIX Assessment and Exchanges 101. We are conducting an environmental scan of the state exchanges to better understand the variety in structure, design decisions, measurement, etc. We are also using past CCA research to build the value proposition for population health management and communicate that value to the exchanges. If you have resources or expertise to share in these areas, please contact Karen Moseley,

Considering a Graduate Certificate? Why Not One in Population Health?

The paradigm has shifted.  The current health system is broken. We are moving to a new model that stresses population health. Jefferson’s Graduate Certificate in Population Health from the Jefferson School of Population Health is intended for current and emerging leaders who want to thrive under Health Reform and implement real world solutions.

  • 5 online courses (15 credits)
  • 21 months to complete
  • $725 per credit

The Certificate will enable you to:

  1. Define the population health paradigm and its relationship to the chronic care model.
  2. Describe ways in which a population health perspective reorders existing healthcare priorities and establishes new priorities in areas such as prevention, evidence-based practice, comparative effectiveness, public health and health policy.
  3. Identify and address key determinants of population health outcomes.  
  4. Identify and characterize key stakeholders, including governmental and private sector institutions, and analyze how their complex relationships influence population health outcomes. 
  5. Analyze the impact of health care and health services on population health outcomes and identify strategies for improving healthcare quality and safety.
  6. Analyze the relationship of population health outcomes to health economics and to value in health care. 


  • Population Health and Its Management
  • U.S. Healthcare Organization and Delivery
  • Intro to Healthcare Quality and Safety
  • Chronic Disease Prevention and Chronic Care Management
  • Intro to Health Economics and Outcomes Research

Admissions Considerations

  • Bachelor’s degree with GPA of 3.0
  • GRE or other graduate entrance exam or graduate degree or 9 graduate credits

For more information: or 215-503-0174


Guest Blog Post Disclaimer

CCA invites guest bloggers to post on Voice on Population Health Blog as a benefit for our members and the industry and to allow for exchange of ideas and information regarding population health.

The views, opinions and positions expressed within these guest posts are those of the author alone and/or of the company the author represents and do not represent those of the Care Continuum Alliance (CCA), its members, or the industry as a whole. CCA is not responsible for the accuracy, completeness and validity of any statements made within this guest post article. We accept no liability for any errors, omissions or representations. The copyright of this content belongs to the author(s) and any liability with regards to infringement of intellectual property rights remains with them.

Don’t Delay: Get Your CCA Forum 2013 Booth by May 14 and Save!

Care Continuum Alliance Forum 2013

CCA Forum 2013 Solutions Zone Is Open for Business

Get Your Booth by May 14 and Save! 

Has your boss told your marketing team to “Do more with less”? Oh, we know all about it!

The CCA Forum is your ONE-STOP SHOP connection to the nation’s leaders in wellness, prevention and chronic care management. We understand the business of exhibiting and you will meet the purchasers and employers you need to reach at The Solutions Zone, the exhibit hall reinvented for engagement.

CCA Forum’s program attracts:

  • Health plans and payer organizations
  • Employer organizations
  • Physician group practices
  • Hospital and health systems
  • Federal, state and local governments


Better Value for Exhibitors: CCA Forum offers a free, complete booth package, including electricity, chairs, skirted table and trash receptacle in a ballroom setting – no need to buy carpet. Each paid 10′ x 10′ booth includes three registrations.

SPECIAL OFFER: Pay for exhibit space by May 14 and save.

Focus: The Solutions Zone is an integral part of the educational program at CCA Forum. Our exhibits provide the hands on learning that completes the attendees’ experience and equips them to implement population health approaches and strategies, and the use of innovative tools, from individual physician practices to large hospital systems; and from patient-centered medical homes to health plans.

Walking Learning Labs: These are designed to provide an in-depth look at some of the key components of population health management, with an overview of CCA’s research followed by a guided tour of solution providers, in the Solutions Zone.  For more information go to Walking Learning Labs.

SAVE! Early Bird Rate Expires May 14, 2013 

Before May 14, 2013

Members:          $3,500
Non Members:    $4,500

Download Exhibitor Prospectus

     After May 14, 2013

Members:          $4,000
Non Members:    $5,000



Learn more about CCA Forum 2013 
Watch videos of The Forum 12

Questions? Contact Cindy DeClark at

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